Online Order Filler & Delivery

Job Summary:

As an Online Order Filler & Delivery Associate at Walmart, you will play a crucial role in ensuring customers receive their online orders accurately and promptly. You will assist in shopping for products, filling customer orders, and delivering them with excellent customer service. This position involves interacting with customers, keeping your area stocked, clean, and safe, and providing assistance to your fellow associates to maintain a smooth workflow in the store.

Responsibilities:

• Greet and acknowledge customers with a friendly smile and assist them in finding products.
• Shop for customers’ online orders, selecting the correct items based on customer requests.
• Dispense completed orders to customers and engage them in conversation to ensure a positive experience.
• Maintain a clean, organized, and safe work environment while keeping your area well-stocked.
• Provide assistance to fellow associates and collaborate to ensure efficient store operations.
• Help answer customer questions and provide information regarding product availability and store services.
• Follow company policies and procedures while ensuring excellent service and operational standards.

Qualifications and Experience:

• Must be 18 years of age or older.
• Ability to work in a fast-paced environment and handle multiple tasks at once.
• Excellent customer service skills and the ability to interact with customers positively and effectively.
• Basic knowledge of store products and services, with the ability to locate items quickly.
• Ability to stand for long periods of time and lift items as necessary.
• Previous experience in a retail or customer service role is preferred but not required.

Benefits:

• Competitive pay, including performance-based incentives and additional compensation opportunities.
• Health benefits, including medical, vision, and dental coverage.
• Financial benefits, including 401(k), stock purchase options, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Additional benefits such as short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U, a company-paid education benefit program covering tuition, books, and fees for a variety of educational programs.

Salary:

The hourly wage for this position ranges from $14.00 to $26.00 per hour, based on experience.

About Company:

Walmart, one of the largest retailers in the world, is dedicated to providing affordable goods and services to its customers. With thousands of locations across the globe, Walmart strives to create a positive impact on the communities it serves. The company emphasizes inclusivity, diversity, and a strong commitment to its associates’ well-being. Walmart believes in offering career growth and development opportunities to its employees, fostering an environment where everyone can succeed.

FAQ:

Q: What does an Online Order Filler do at Walmart?

A: An Online Order Filler, also known as a "personal shopper" or "digital shopper," is responsible for fulfilling online customer orders by selecting items from the store floor, scaing them, and packaging them for either pickup or delivery. They may also assist with delivering orders to customers or handing them off to delivery drivers.

Q: What delivery service does Walmart use for online orders?

A: Walmart uses various delivery services, including FedEx and UPS, to ship online orders quickly to customers' homes.

Q: How much does an Online Grocery Pickup Associate make at Walmart?

A: The average base pay for an Online Grocery Pickup Associate at Walmart is $19 per hour. Additional pay may include bonuses, stock options, or profit sharing, depending on the specific role and location.