Member Frontline

Member Frontline

Job Summary of Member Frontline:

As a Member Frontline Cashier Associate, you will be a key part of the front-end team, delivering exceptional service that shapes how members feel about their experience at the club. You will operate registers, assist with self-checkout, and maintain a clean and organized checkout area, ensuring a smooth and efficient transaction process. This fast-paced role requires multitasking and a positive attitude to help keep member satisfaction high.

Job Duties and Responsibilities of Member Frontline:

• Greet members warmly, providing a friendly and welcoming experience that encourages satisfaction and loyalty.
• Operate registers efficiently, scanning items, processing payments, and handling various membership types and payment methods.
• Assist members with self-checkout technology, offering guidance and support to improve their shopping experience.
• Maintain cleanliness and organization of the checkout area, ensuring it is member-ready and compliant with company policies.
• Provide information on memberships, upgrades, programs, and benefits, encouraging renewals and promoting club services.
• Support sales and marketing events by completing required documentation and promoting Sam's Club products and services.
• Handle returns, zoning merchandise, and identifying shrink or damages to maintain inventory accuracy.
• Collaborate with team members and leadership, communicating progress and addressing improvement opportunities.
• Adhere to company policies, ethical standards, and safety guidelines to uphold the club’s values and integrity.

Qualifications and Experience of Member Frontline:

• Preferred experience in customer service or retail environments, including familiarity with front-end equipment such as cash registers.
• Ability to multitask effectively in a fast-paced environment while maintaining attention to detail and accuracy.
• Strong interpersonal skills to communicate clearly and provide excellent member service.
• Comfortable standing for extended periods while assisting members promptly and courteously.
• Experience working with mobile retail applications is a plus.

Benefits of Member Frontline:

• Comprehensive health benefits including medical, vision, and dental coverage.
• Financial benefits such as 401(k) plans, stock purchase options, and company-paid life insurance.
• Paid time off including vacation, sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Additional benefits such as short-term and long-term disability, company discounts, military leave pay, and adoption and surrogacy expense reimbursement.
• Access to Live Better U, a company-paid education benefit program covering tuition, books, and fees for a range of educational programs.

Salary:

The hourly wage range for this position is $16.00 to $23.00. The exact rate will meet or exceed the minimum wage applicable to the job location. Additional compensation may include premiums based on schedule, facility, season, or specific work performed, with multiple premiums potentially applying.

About Walmart:

Founded by Sam Walton in 1983, Sam's Club provides members with bulk merchandise at affordable prices to help families and small business owners save more. With over 600 clubs across the U.S. and 100 internationally, Sam's Club employs approximately 110,000 associates nationwide. Clubs offer a variety of services, including pharmacies, optical centers, photo centers, and tire and battery services.

Sam's Club is an Equal Opportunity Employer by Choice, committed to creating a diverse and inclusive workplace that values unique perspectives and fosters belonging for all associates and members.