Auto Care Center Service Manager

Auto Care Center Service Manager

Job Summary of Auto Care Center Service Manager:

This opportunity involves supporting the role in delivering trusted, high-quality vehicle services while customers shop. The role provides a hands-on, fast-paced environment focused on safety, technical precision, and customer satisfaction. Employees will benefit from Walmart’s comprehensive training programs and advancement pathways within automotive services.

Job Duties and Responsibilities of Auto Care Center Service Manager:

• Inspect, maintain, and service customer vehicles in accordance with company safety and performance standards.
• Install tires, batteries, wiper blades, and other essential automotive parts.
• Conduct oil changes, tire rotations, and basic diagnostics with attention to detail.
• Use service equipment, tools, and technology to perform tasks efficiently and accurately.
• Communicate with customers about services, estimated timeframes, and recommendations.
• Maintain a clean, safe, and organized service bay and customer waiting area.
• Follow Walmart operational policies and safety protocols consistently.

Qualifications and Experience of Auto Care Center Service Manager:

• High school diploma or equivalent preferred.
• Previous automotive service experience is a plus but not required.
• Ability to lift, move, and handle automotive components and tools safely.
• Strong attention to detail and ability to follow technical instructions.
• Effective communication and customer service skills.
• Willingness to complete Walmart’s internal training certifications.

Benefits of Auto Care Center Service Manager:

• Medical, dental, and vision insurance coverage.
• 401(k) plan with company match and stock purchase options.
• Company-paid life insurance and disability coverage.
• Paid time off for vacation, sick leave, holidays, and personal needs.
• Parental and family care leave, bereavement, and jury duty pay.
• Employee discounts and military leave pay.
• Live Better U education benefits, including tuition, books, and fees covered.

Salary:

Hourly Wage: $20.00 - $33.00 per hour.Includes potential performance incentives (annual or quarterly) and additional premiums ranging from $0.35 to $3.00 per hour depending on schedule, facility, or work performed.

About Company:

Walmart Inc. is a leading global retailer with a mission to help people save money and live better. At the Alpharetta, GA location (Walmart Supercenter 4436, 5455 Atlanta Hwy, Alpharetta, GA 30004), Walmart offers a collaborative and inclusive work environment focused on innovation and service. As an Equal Opportunity Employer, Walmart values diversity and supports associate growth through training, education benefits, and advancement opportunities.

FAQ:

Q: What is the meaning of auto care?

A: Auto care involves maintaining and repairing vehicles to ensure they run safely and efficiently.

Q: What is the role of a service manager?

A: A service manager oversees service operations, leads the team, handles customer issues, and ensures service quality meets standards.

Q: What are the skills of a customer service manager?

A: Essential skills include communication, leadership, problem solving, time management, and customer focus.

Q: Why should we hire you as a customer service manager?

A: I bring the experience, skills, and dedication needed to lead customer support teams and enhance service quality.