Auto Care Center Service Writer

Auto Care Center Service Writer

Job Summary of Auto Care Center Service Writer:

This role Auto Care Center Service Writer focuses on providing exceptional customer service . Associates in this role will engage with customers who trust us with their vehicle maintenance while they shop for products and services in Walmart. The position offers opportunities for professional growth through advanced training, hands-on business development, and the application of cutting-edge technology.

Job Duties and Responsibilities of Auto Care Center Service Writer:

• Assist customers with vehicle care services, ensuring high-quality service and satisfaction.
• Perform vehicle maintenance tasks such as tire installations, oil changes, and inspections.
• Ensure all tools and equipment are properly maintained and safe for use.
• Collaborate with the team to provide timely service and manage customer expectations.
• Keep the work area clean and organized, adhering to safety protocols and company policies.
• Communicate effectively with customers, explaining services, providing recommendations, and answering questions.
• Stay up-to-date on industry standards and vehicle care technologies.

Qualifications and Experience of Auto Care Center Service Writer:

• No previous experience required; training will be provided.
• Strong interpersonal skills and customer service orientation.
• Basic understanding of vehicle maintenance is helpful, but not necessary.
• Ability to work in a fast-paced environment and handle physically demanding tasks.
• Willingness to work flexible shifts, including evenings, weekends, and holidays.
• Ability to stand for long periods and lift heavy items when necessary.

Benefits of Auto Care Center Service Writer:

• Competitive pay with performance-based incentives.
• Health, dental, and vision coverage for you and your family.
• Financial benefits including 401(k) with company match, stock purchase options, and life insurance.
• Paid time off, including parental leave, sick leave, and holidays.
• Short-term and long-term disability coverage, military leave pay, and adoption reimbursement.
• Employee discounts on various Walmart products and services.
• Live Better U, a Walmart-paid education program offering high school completion, bachelor’s degrees, and more.

Salary:

The hourly wage for this position ranges from $16 to $29 per hour. additional premiums ranging from $0.35 to $3.00.

About Walmart:

Walmart is a global leader in retail, offering customers a wide variety of products and services at affordable prices. We are committed to diversity, equity, and inclusion in the workplace, ensuring that all associates have the opportunity to thrive and contribute to our shared success. Through our training programs and comprehensive benefits, we aim to provide a fulfilling and supportive work environment for every team member.

FAQ:

Q: What does an auto care service writer do at Walmart?

A: They assist customers, coordinate with technicians, and handle service orders and inquiries at the Auto Care Center.

Q: Which skill is essential for a service writer?

A: Strong people skills, computer literacy, and knowledge of service software are key.

Q: Can you be a service writer with no experience?

A: Most roles prefer experience, but retail or technician work can help you transition into the position.

Q: Is service writing hard?

A: It’s manageable with strong communication, problem-solving skills, and basic automotive knowledge.